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FAQ



How can I buy a Product from continental-comfort.com?

To Order From The Continental-Comfort.Com

  • open the product detail age for an item you wish to buy.
  • Select the product and add it to card.
  • when you finish adding items to your cart; select the Shopping Cart icon.
  • If you need to edit the items in your cart, select View and edit cart

  • Select Proceed to checkout.
  • choose the payment method, complete shipping data and place your order to complete your purchase.

  • How can I pay for my purchases?

    We Accept the Following Payment Methods:

    1. Cash On Delivery for order less than 2,000EGP
    2. Card Payment (Visa & master card)
    3. installments (valu)

    Can I pay cash on delivery for my purchases?

    Yes, cash on delivery is available in Egypt for orders between 20 EGP and 2,000 EGP. Just choose the cash on delivery option during checkout process.

    How do you calculate the shipping cost of my order?

    The shipping cost is calculated based on the weight of your order, and your address. The more items you buy at the same time, the more you save on the shipping costs.

    How much will I pay for the shipping of the products I buy?

    The website will automatically calculate the shipping cost of your order, and display it to you before you complete your order.

    Which areas do you deliver to?

    We deliver through our courier partner company to any place in Egypt,
    However, please make sure to have the complete address details in your profile, and your preferred delivery time.
    We also ship to other selected number of countries

    Are the products I buy from continental-comfort.com original?

    We source our products from authorized distributors and agents, The products are original and new.

    Do the products I buy from continental-comfort have a warranty?

    The products we sell on continental-comfort.com carry the warranty of the manufacturer.
    You can claim your manufacturer's warranty at the manufacturer’s authorized service centers in Egypt,
    as per their terms and conditions, The warranty may vary in other countries.

    Why can’t I log into my account?

    Please note that the username and password are case sensitive. Make sure to enter them in the right case. We recommend using lower case characters (a-z).

    When will I get my order?

    your order should be delivered to your chosen address in 3 business days for Cairo and Giza, and in 5-7 business days for other governorates.
    additional time is applicable for international shipments.

    I want a product that is not on continental-comfort.com, can you get it for me?

    We currently have thousands of products on continental-comfort.com. Nevertheless, we are still adding more products and new categories.
    If the product you want is not on continental-comfort already, it might be on the list to be added in the future. Please subscribe to our newsletter for new additions.
    Also, please complete the survey we have on the homepage to tell us what products you are looking for.

    I want to sell a product on continental-comfort.com, how can I do that?

    To contact us Via E-mail:[email protected]